GY Labs operates experimental hotel units to showcase and refine our cutting-edge AI capabilities for the hospitality sector. By testing in real-world scenarios, we develop intelligent, guest-focused solutions that enhance comfort, convenience, and satisfaction for travelers. From personalized recommendations to 24/7 support, GY Labs delivers exceptional experiences while helping property owners unlock the full potential of AI-driven hospitality.
Company’s ContextAware Engine unifies your enterprise data, empowering AI agents to generate consistently relevant, context-driven responses.
Improves guest satisfaction
Delivers instant, accurate, and personalized responses, ensuring guests feel valued and well-supported during their stay.
Increase convenience
AI agents simplify planning, troubleshooting, and booking, allowing guests to relax and enjoy their trip without hassle.
Real-time support
24/7 availability ensures no guest query goes unanswered, day or night, improving the overall stay experience.
Company’s ContextAware Engine unifies your enterprise data, empowering AI agents to generate consistently relevant, context-driven responses.
Personalized local recommendations
Tailored suggestions for sights, dining, and activities based on each guest’s preferences, ensuring they enjoy the best of the local area.
Customized day trip itineraries
AI creates detailed, step-by-step itineraries to nearby cities, including travel routes, schedules, and must-visit stops by connecting with external data sources.
24/7 customer support
Instant assistance for house manual queries (e.g., Wi-Fi passwords, appliance instructions), reordering supplies, reporting issues, and handling emergencies like lost keys.
Language barrier assistance
Overcome communication challenges in Japan with AI-powered translation, enabling guests to interact with local services, restaurants, or stores confidently.
Transportation assistance
AI helps guests book taxis, reserve tickets for trains and buses, and navigate public transportation systems with real-time directions and fare estimates.
Local event and ticket booking
Guests can discover and book nearby events, experiences, or attractions directly through the AI agent, saving time and enhancing their stay